Privacy Policy

Welcome to Handam ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Platform").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information").

• Identity Data: First name, last name, username, and business registration details.
• Contact Data: Billing address, email address, and telephone numbers.
• Financial Data: Bank account and payment card details (processed securely via third-party gateways).
• Transaction Data: Details about payments to and from you and details of commodities you have traded.
• Technical Data: IP address, login data, browser type and version, time zone setting, and location.

We use the collected data for various purposes:

• To provide and maintain our Service, including monitoring the usage of our Service.
• To manage your Account: The personal data you provide can give you access to different functionalities of the Service available to you as a registered user.
• For the performance of a contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased.
• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
• To provide you with news, special offers, and general information about other goods, services, and events which we offer.

We may share Your personal information in the following situations:

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. We utilize 256-bit SSL encryption and strict role-based access controls (RBAC) for all internal data handling.